We ask that a 24 Hour Notice be given for cancellation of appointments as we may have arranged our daily schedule and may have travelled especially to do your treatment. If it is a same day cancellation or someone who does not turn up for their appointment we will be forced to charge you our fail to attend fee of £10as the therapists fees and travel expenses will still have to be covered. This payment request will be sent via a payment link sent to your mobile phone.
If you are a regular client with an occasional genuine need to change an appointment then we may waver payment however, habitual abuse of basic respect and consideration for others will not be welcomed.
If you have failed to turn up for an appointment we may also request a deposit to re book you in again.